<b>Your business can’t go according to plan if you have no plan.</b> What do you want to achieve this year?  More new customers per week?  Higher average order amounts?  Better customer service ratings?  No matter what it is you are shooting for, goal setting is one of the most important things that you will do [...]

In 1996, in the movie Jerry McGuire, actor Cuba Gooding, Jr. made famous the phrase “Show Me the Money!” Ten years later, a variation of that command, now “Show Me the Data!” rings in conference rooms throughout the country. Managers far and wide, at least the successful ones, are looking at the data. Don’t tell [...]

It is a common belief that management and leadership are the same role. While it is common that a manager also plays the part of the leader, these two roles are truly separate in function and in the way they add to the success of an orginization. By understanding the difference between management and leadership [...]

Effective executive team building is essential if your company is going to achieve its full potential. A team is much more than the sum of its parts and even a group of great minds is not destined for success unless they can really learn to work together toward common goals. Although your desired outcome may [...]